Shipping & Delivery Policy
Introduction
Welcome to The Indian Exporter! Our Shipping & Delivery Policy outlines the terms and conditions governing the shipment and delivery of goods sold or purchased through our platform. Any capitalized terms used but not defined here shall have the meanings assigned to them under the Terms of Use that govern the use of our website, www.theindianexporter.com.
The Indian Exporter Pvt. Ltd. (“TIE”) operates as a facilitator, enabling users to connect, negotiate, and collaborate for the sale and supply of goods or services. However, we do not directly engage in the transactions, negotiations, or agreements made between users. TIE is not a party to any contracts or arrangements concluded through the platform.
As a user of The Indian Exporter, you are responsible for ensuring that the shipping and delivery terms agreed upon with your counterparty are fair, legal, and clearly outlined before completing a transaction.
About the Platform
The platform serves as a match-making space where users can connect and negotiate terms for the sale or supply of goods or services. The Indian Exporter does not control or guarantee the quality, safety, or legality of the goods and services exchanged through the platform. Similarly, we are not liable for the ability of sellers to fulfill orders or the capability of buyers to complete purchases.
All agreements, including those related to shipping and delivery, are the sole responsibility of the users involved. The Indian Exporter does not participate in or influence these transactions, making it crucial for users to exercise due diligence and communicate effectively.
Shipping and Delivery
Shipping and delivery arrangements are governed exclusively by the terms negotiated between the buyer and seller. The Indian Exporter does not oversee or manage the logistics of shipping, as this is the responsibility of the users involved in the transaction.
Sellers may choose to handle shipping and delivery through their own logistics network or by engaging a third-party logistics provider. Buyers are encouraged to verify shipping terms, delivery timelines, and associated costs before confirming an order. It is the responsibility of the parties to ensure that these terms are clearly communicated and agreed upon in writing.
In the event of delays, damages, or other shipping-related issues, users should resolve the matter directly with the other party or the logistics provider. The Indian Exporter does not mediate or take responsibility for disputes arising from shipping or delivery matters.